Find Honeywell product info in one mouse click: Datasheets, virtual tour, images, partnumbers, ...

Warranty

Who is covered by the warranty?

Products offered by Honeywell Scanning & Mobility are covered for a defined period of time with a Limited Warranty (see the product's user documentation for more detailed information for each product). Honeywell extends this warranty only to the first end-user of the product. This warranty is non-transferable.

What's covered by the warranty?

This warranty covers each product and warrants them to be free from defects in workmanship, under normal use and service, for the defined period of time from the date of purchase by the first end-user. Under this warranty, Honeywell will repair or replace, at its option, any unit that fails to perform according to Honeywell' published specifications during the warranty period.

Products offered by Honeywell Scanning & Mobility are covered for a defined period of time with a Limited Warranty (see the product's user documentation for more detailed information for each product). Honeywell extends this warranty only to the first end-user of the product. This warranty is non-transferable. This warranty covers each product and warrants them to be free from defects in workmanship, under normal use and service, for the defined period of time from the date of purchase by the first end-user. Under this warranty, Honeywell will repair or replace, at its option, any unit that fails to perform according to Honeywell' published specifications during the warranty period. 

What's not covered by the warranty?

The warranty does not cover software or damage to the product caused by modification, alteration, misapplication, misuse of, or physical abuse to the product; or damage due to repair or service to the product by anyone other than an Authorized Honeywell Scanning & Mobility Service Center. This warranty also excludes any damage to the product caused by circumstances outside of Honeywell' control, such as, but not limited to, lightning or fluctuation in electrical power.

Specifications

Factory/Extended Warranty:

  • Factory Warranty: 10-15 business day turnaround at Honeywell depot, not guaranteed
  • Extended Warranty: 10 business day turnaround at Honeywell depot, guaranteed
  • Covers manufacturing and parts defects
  • Service report with repair

Non-Warranty/ Non-Contract:

  • 10-15 business day turnaround at Honeywell depot (not guaranteed)
  • Flat rate repair charges apply to all repairs
  • Units are returned to factory specs
  • Repair performed by Honeywell technician
  • Online RMA portal for easier management, with no need to organise freight carriers

Warranty

  • HSVC1202k-W Voyager 1202+base, Extended Warranty, Annual
  • HSVC1902k-W Service: Xenon 1902 +base, Extended Warranty 10-day turnaround, 1-Year
  • HSVC23/2420-W Stratos 2320/2420+Scale,Extended Warranty, annual
  • HSVC23/24XX-W Stratos 2321/2421/2422/2431 Scanner only, Extended Warranty, annual
  • HSVC2700NS-W Stratos 2700 Scanner only , Extended Warranty, 1-Year
  • HSVC2700WS-W Stratos 2700 with Scale, Extended Warranty, 1-Year
  • HSVC3310g-W VuQuest 3310g, Extended Warranty, 1-Year
  • HSVC3580-W 3580 QuantumT Extended Warranty, 1-Year
  • HSVC3780-W 3780 Fusion Extended Warranty, 1-Year
  • HSVC3800I-W 3800i, Extended Warranty, 1-Year
  • HSVC3820IK-W 3820i with base Extended Warranty, 1-Year
  • HSVC3820K-W 3820 with Base Extended Warranty, 1-Year
  • HSVC4820iK-W 4820i with Base, Extended Warranty, 1-Year
  • HSVC4BAY-W 4-bay battery charger (for use with Xenon 1902, 3820, 3820i, 4820, 4820i & 6320dpm Lithium-ion batteries), Extended Warranty, 10-day turn, 1 year term
  • HSVC5100Acc-W 5100 HomeBase: Extended Warranty, 1-Year
  • HSVC5100-W 5100: Extended Warranty, 1-Year
  • HSVC5145-W 5145 Eclipse Extended Warranty, 1-Year
  • HSVC5500S-W 5500 OptimusS, Extended Warranty, 1-Year
  • HSVC6000ACC-W 6000 HomeBase, Extended Warranty, 10-day turnaround, 1-Year
  • HSVC6000-W 6000, Extended Warranty, 10-day turnaround, 1-Year
  • HSVC6100ACC-W 6100 bases and chargers: Extended Warranty, annual
  • HSVC6100-W 6100: Extended Warranty, annual
  • HSVC6500Acc-W Dolphin 6500 bases and chargers: Extended Warranty, annual
  • HSVC6500-W Dolphin 6500: Extended Warranty, annual
  • HSVC7100-W 7100 Orbit Extended Warranty, 1-Year
  • HSVC7580-W 7580 Genesis, Extended Warranty,1-Year
  • HSVC7600ACC-W 7600 HomeBase/ChargeBase/NetBase Extended Warranty, 1-Year
  • HSVC7600H-W 7600 Horizon Extended Warranty, 1-Year
  • HSVC7600-W 7600 Extended Warranty, 1-Year
  • HSVC7800ACC-W Dolphin 7800 bases and chargers,, Extended Warranty, annual
  • HSVC7800-W Dolphin 7800, Extended Warranty, annual
  • HSVC7820-W 7820 Solaris Extended Warranty, 1-Year
  • HSVC9700ACC-W Dolphin 9700 bases and chargers: Extended Warranty, annual
  • HSVC9700-W Dolphin 9700: Extended Warranty, annual
  • HSVC99EXAcc-W 99EX HomeBase/ChargeBase/NetBase, Extended Warranty, 1-year
  • HSVC99EXNI-W 99EX Non-incendiary, Extended Warranty, 1-Year
  • HSVC99EX-W 99EX/GX Extended Warranty, 1-year
  • HSVCSCANPAL2-W ScanPal2, Extended Warranty, 1-Year